At InkFolk.in, each product is custom printed and made with care, especially for you. Because our items are personalized and produced on demand, we accept returns only in specific cases where the product has been received in a damaged, defective, or incorrect condition.
Return Eligibility
Returns are accepted only if:
- The product is damaged on arrival.
- The product received is incorrect.
- The product has a manufacturing defect.
Return Window
You must notify us within 5 days of receiving the product. Requests made after 5 days from delivery will not be eligible for return or replacement.
Conditions for Return
To be eligible for a return:
- The item must be unused and in its original condition.
- The product must be returned with its original packaging, tags, and any included materials.
- Clear photos or videos of the damaged or incorrect item may be required to verify the claim.
Non-Returnable Items
Because our products are custom printed and made to order, we do not accept returns for:
- Wrong size selected by the customer.
- Change of mind.
- Color variation due to screen settings.
- Minor design placement differences that do not affect product usability.
- Products reported after the 5-day return period.
Refunds and Replacements
Once your return request is reviewed and approved:
- We may issue a replacement for the same product, or
- Provide a refund to the original payment method, depending on the issue and product availability.
Refund processing time may vary depending on the payment provider.
How to Request a Return
To raise a return request, please email us at support@inkfolk.in with:
- Order number.
- Description of the issue.
- Photos or videos showing the damage or incorrect item.
- Your contact details.
Final Note
We aim to make every InkFolk order with care and precision. If something goes wrong, we’re here to help — but please remember that returns are applicable only for damaged or incorrect products and must be raised within 5 days of delivery.